Warranty Information

Your GreenTech Environmental Product is warranted to be free from all defects in material and workmanship in normal household use for a period specified in the Product Owner’s Manual from date of purchase. The warranty is granted only to the original purchaser. The warranty is subject to the following provisions:

Any damages or malfunctions caused by negligence, abuse, or use not in accordance with the Product Owner’s Manual are not covered by this warranty. Likewise, any defects or damages caused by unauthorized service or the use of other than Genuine GreenTech Environmental Parts are not covered.

GreenTech Environmental will, at its option, repair or replace a defective Product or part(s) for the Product that is/are covered by this warranty. As a matter of warranty policy, GreenTech Environmental will not refund the customer’s purchase price.


To obtain warranty service you must return the defective product along with proof of purchase to a GreenTech Environmental Authorized Service Center. All shipping costs submitted under this Warranty shall be borne by the purchaser. Unless this Warranty is expressly renewed or extended by GreenTech Environmental, any repaired or replaced part of the product shall be warranted to the original purchaser only for the length of the unexpired portion of the original warranty.

Before any product is sent for service, the customer should contact the GreenTech Environmental Service Center to obtain a Return Merchandise Authorization (RMA) Number. This RMA number should be clearly written on the box before shipping. All components/ parts including the remote (if applicable), power adapter, and the original packaging should be included in the return if available.


Any warranty that may be implied in connection with your purchase or use of the Product, including any warranty of merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Warranty Registration

Please refer to your product’s Owner’s Manual to see if simple yearly maintenance is required to keep your warranty active.